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Experiência Vivida pelas Enfermeiras na Consulta de Enfermagem do Serviço de Sangue e Medicina Transfusional/Centro de Referência de Coagulopatias Congénitas
Lived Experience of Nurses in the Nursing Consultation of the Blood and Transfusion Medicine Service/reference Center for Congenital Coagulopathies
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Abstract
Understanding nurses' perceptions of the nursing consultation they conduct enables the enhancement of patient care. To describe and comprehend the inherent characteristics of the experience lived by nurses in nursing consultations, we conducted a qualitative, phenomenological, exploratory, and descriptive investigation. Seven nurses who work in the respective consultation participated in the study. Data were collected through semi-structured interviews and subjected to thematic content analysis. The data analysis revealed seven central themes: Opinions, Significance, Emotions and Feelings, Challenges, Relevant Aspects, Facilitating Factors, and Personal Impact. In conclusion, the nursing consultation fosters a patient-nurse proximity that eases the health-disease transition, and professional development is promoted through education and the sharing of experiences. However, structural and process improvements must be implemented to address dissatisfaction and the need to manage emotions and feelings. These improvements should involve in-person, interdependent practice that connects the various stakeholders to enhance patient and professional satisfaction.
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